Commercial Bank International is constantly on the lookout for exceptional candidates to come and be a part of our team of talented professionals. If interested to explore opportunities with us, please refer below vacancies and apply to these roles directly.
How To Apply
All vacancies posted are assigned a unique Job Reference Number. To help speed up your application, please ensure to quote the code in the subject bar when sending an email to firstname.lastname@example.org. We aim to respond to successful applicants within three weeks and assured that your application will be kept in our database so that we can be in touch with you for future opportunities.
Customer Relationship Officer Wholesale Bank Group Job Reference: CROWBG/CBIUAE/MAR2016 Location: Abu Dhabi Purpose: To handle & provide quality service to Wholesale Bank Group clients for their all requirements efficiently, professionally and promptly. In addition to this to assist in the preparation of customer and business related MIS to continuously improve service levels.
Duties and Responsibilities:
Ensures client satisfaction by providing prompt responses to Wholesale Bank Group client queries and addressing their needs to enhance client service.
Communicates clearly and in coordination with the Wholesale Bank Group Relationship Managers the service/operations related to borrowing and non-borrowing relationships.
Handle the process of opening Wholesale Bank Group accounts and ensures that related documents required are in order.
Interacts with Relationship Managers and others specified by the Team Leader for service delivery and MIS requirements.
Follows up daily on pending and outstanding issues and ensure timely remediation.
Route customer requests such as issuance of cheque books, transfers, change in address and signatories etc. to concerned departments with adequate controls.
Urge clients to renew their fixed deposits, increase transactions in coordination with the concerned relationship team.
Coordinate issuance of different certificates on behalf of commercial customers e.g. formation of new LLC/FZE companies, etc.
Ensure thorough and proper follow up and rectification of any audit comments.
Inform clients about checks returned in clearing / discounted checks and ensure that prompt delivery
Maintain proper and efficient filing system by daily update to the file. The files to be maintained and updated in order to allow easy reference.
Follow up with other support departments for problem solving & liaising with Relationship Managers for decision-making.
Manage the corporate relationship base of the assigned Team / business portfolio.
Follow up on documentation, submit the required documentation for approved clients to Credit Risk Management & Advances Division and follow up on sanction limit.
Follow up on client's day-to-day transaction requests.
Follow up on execution of customers' transactions.
Remain fully updated on the Bank’s policy and procedures, products / services to ensure prompt quality service to clients
Perform any other duties or responsibilities consistent with the role as assigned by management.
Help in conducting regular and/or annual client feedback to help improve service standards.
Education & Experience:
Diploma degree in any discipline.
Professional / Technical Qualifications / Diplomas:
Minimum 2 years experience in a similar position
Specialist Skills Required for the Job:
Capabilities to handle / address transaction or queries related to clients and strong follow-up abilities to ensure timely and accurate disposition of transactions.
Good communication skills.
Should have adequate knowledge of the products and services of the bank .
Working knowledge of credit and operations.
Knowledge of Arabic will be an advantage
If you meet the above job requirements , please send your updated CV to email@example.com
Writing great resume and cover letter is one of the most important steps you can take in securing your next perfect Job vacancy in Ethiopia. Poorly written resumes and/or cover letters are one of the common reasons why many job seekers in Ethiopia do not even get the opportunity for interviews for job vacancies in Ethiopia. Ezega Blogs has resources to help you write excellent resumes and cover letters. You can also download from our site specially selected resume and cover letter samples that you can customize to fit your needs for any Ethio jobs.
Take the time to write excellent resumes and cover letters. Start with well-designed samples, rather than from scratch, and edit and customize to meet your needs before applying for any jobs in Ethiopia. Have it checked for errors and typos by others to make sure that everything is fine. Do it right the first time before you apply for any EthioJobs. Remember, once the wrong resume and cover letter is out, there is no way to get it back and correct.
Please click here to download 16 Resume Samples from Ezega Jobs resources.
Please click here to download 5 Cover Letter Samples from Ezega Jobs resources.
Please click here to read about How to Write Perfect Cover Letter for any Ethio Jobs.
Please click here to read 12 Costly Resume Mistakes You Should Avoid before applying for job vacancies in Ethiopia.
Nations Trust Bank is a progressive, fast-growing and technologically-driven organization, where dynamism and vision combine the best practices alongside the front-runners in the industry. The careful selection of personnel, precisely suited for each task, remains a prime reason for the Bank's rapid progress.
The ideal candidate
Candidates should be between 18 - 23 years of age
If above 23 applicant should have relevant experience
5 Credit passes at G.C.E Ordinary Level examination including Mathematics and English
2 passes at the G.C.E Advanced Level Examination excluding General English
Willingness and ability to work on shift/rotational shift basis
Posses excellent communication skills in English (spoken and written)
Possess excellent communication skills in either Sinhala or Tamil (spoken and written)
What we will offer you
Comfortable and friendly working environment
Training on soft skills and product knowledge based on Bank's operational requirements
Please forward the completed curriculum vitae to firstname.lastname@example.org
We will only correspond with the shortlisted applicants.